Fuck ubi.com
November 2nd, 2008Seriously. They tell me to update my flash player to the latest version. Well, I do have it updated to the latest version, and have for some time. However, it seems that ubisoft is not aware that adobe releases new version of their products on a consistent basis every year (kind of like how ubisoft rehashes the same games over and over again every two years, and like how EA does it every year). So, basically it continuously prompts me to download the latest version of flash, however what they really want me to do is download the previous version of flash that I have, which is a pain in the ass considering how adobe doesn’t host that anymore, meaning that if I want to use their site, I have to go to a repository of old programs and plug ins in order to use their site. Now, I’m not about to put up with this, so I decided to contact ubisoft customer support.
Just wait for it, here comes the second problem!
Their support site is fucking broken! Big suprise! Their support site is basically a link to several different help pages, the only useful one being a “knowledge index” (read: forums). Well, I searched their “knowledge index”, and didn’t get anywhere. So, I begin to look for a ticket support styled help system. However, following the link to this results in an “unexpected error” (the best kind of error! Don’t you just love the pleasant suprise that you get from these spontaneous, verbose “unexpected errors”? It’s almost as fun as “unexpected sex”!). Hey, guess what they suggest to do about this “unexpected error”? They want you to submit a support request! Guess which page they link you back to? THAT’S RIGHT, THE SUPPORT PAGE THAT YOU WERE JUST AT! Please tell me that you see the circular path that this would take you on…
There is no other form of contact, unless you want to call up their administrative offices during normal business hours to tell them about how their site is broken to shit, in which case i’m soooo suuure that they would be willing and able to help you…
I can’t even set up a javascript hack to rewrite their code so that I meet the requirements, because the second I allow javascript it redirects me to another useless page. Seriously, I thought php redirects to a generic error info page died out with tabled layouts…
UPDATE:
http://www.bigdownload.com/games/tom-clancys-rainbow-six-vegas-2/pc/rainbow-six-vegas-2-map-pack
Thank god for the good people who repost downloadable map packs, patches, etc.
